TS Electrical

TS Electrical – enjoying being business owners again

TS Electrical case study

The business need

TS Electrical is a husband-and-wife team based in East Sussex. They knew there was potential in their business, but had gotten into a situation where their lack of business acumen had created a stressful situation for them. They were not confident in what they were doing and, on occasion, did not even want to go into the office.

They were overloaded with paperwork but despite the time being put into the business, it felt as though they were treading water and not making any progress.

This is sadly not an uncommon situation for SME business owners because of the lack of formal training, education, and support available to them. However, they decided to be proactive and ask for help to change their situation.

Having seen a friend and fellow business owner doing really well, they asked what his secret was. His reply was to look into business coaching with UK Growth Coach!

Working with UK Growth Coach

Over 6 months, the business coaching has covered a lot and has transformed the situation for these business owners.

  • Defining the company’s purpose and values, which gives the owners direction.
  • Defining their customer profiles or avatars – what type of work they want to be doing, to who, and why.
  • Creation of a customer relationship management system to better manage and streamline contacts, leads, and the sales pipeline.
  • Refinements to the project management system to better handle the jobs being worked on.

The key focus of the business coaching has been establishing a foundation for the owners to take back control of their business and its future.

Results & impact

The self-confidence of both business owners has grown massively as a result of the business coaching programme. They are (and feel) less bogged down by the paperwork and administration of the business, which leaves them more motivated and with more time to spend on the future of their business.

Their self-discipline in their work habits has also really contributed to this feeling.

This alone has turned their feeling of dread around the business into one of joy. This fundamental change to the way they approach their business has had a huge impact on not only their professional lives, but their personal lives too.

The business coaching is moving them towards their business goals, and they no longer feel like they are treading water. This is exemplified by the fact that both turnover and profitability have improved in just 6 months.

Do you want to fall back in love with business ownership and reap the rewards? Then get in touch today to find out how business coaching will help you. Call 01444 440500 or email connect@growthcoach.co.uk

What TS Electrical had to say about working with UK Growth Coach

From our business coaching, we’re much more confident in our business now and we enjoy going to work whereas before it was stressful and we didn’t really know what we were doing. We’ve seen improvements in our self-discipline, profitability, and our turnover.

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UK Growth Coach Team