YMEC Facilities
YMEC Facilities is a family-run commercial heating, ventilation and air conditioning company offering both installation and maintenance services.
They first discovered UK Growth Coach’s business coaching and mentoring services through one of our educational seminars for business owners seeking to progress their companies and develop their ownership skills. Attending with a fellow business owner, they quickly realised that the insights shared aligned precisely with the challenges they had been experiencing. Many of the topics covered were areas they had been thinking about for a long time, but hadn’t been able to progress on their own.
It became clear that moving the business to the next level would require business coaching and mentoring support. After seeing first-hand how practical, supportive and experienced our coaches were, they decided to begin their business coaching and mentoring journey with us.
Their key objective for the first year was clear: secure new retained client contracts and establish a strong, reliable pipeline for sustainable growth.
We began, as we do with many clients, by helping the owners define their purpose and long-term vision for the business. This is a crucial step in effective business coaching and mentoring, as it provides a ‘North Star’ for both the owners and their teams. It shapes decisions across every area of the organisation, so it is important to have this in place before looking at other business areas.
A second priority was operational systems. Through business coaching and mentoring, we identified opportunities to streamline and strengthen processes. The improved systems increased efficiency, consistency and quality of work, while also freeing up valuable time for the owners to work ‘on’ the business rather than ‘in’ it.
A major part of the coaching work centred on improving their marketing and sales, where together we have been working on:
Identifying their ideal clients and creating customer avatars
Developing a marketing strategy
Strengthening their value propositions for each customer profile
Creating clear one-page Competency Statements for each profile
Refining pricing, proposal documentation and the account management process.
This structured business coaching and mentoring approach gave them confidence, clarity and practical steps to attract, win and retain the right clients.
In their first year of working with us, YMEC Facilities has doubled its operating profit.
Their primary goal, securing new contracted clients, has been achieved with six new three-year contracts won from their ideal customers. They also now have a strong pipeline of future opportunities, something they lacked before engaging in coaching.
Equally important is the shift in confidence and capability. The owners now have a clear direction for the business and the tools to track progress effectively. They feel focused, organised and fully in control.
Although still busy, they are now proactively driving the business forward rather than constantly reacting to challenges.
“I can highly recommend the business coaching and mentoring from UK Growth Coach. Not only because of the knowledge of the coaches, but also the tools that they use. Their approach is very intentional. You build your business from the ground up to reach bigger and better goals.”
Thank you for requesting your free entry to our event.
Unfortunately, you do not -yet- meet our qualifying criteria and so the event would not be suitable to your needs.
However, you may wish to book a business call with us to see how we can help you in your journey.
Kindest,
UK Growth Coach Team
